IndiGo Airlines Dhaka Office, Address, Contact & Ticketing

Independent information page with official office details plus a partner-first quick booking section for Bangladesh. goFLY is a trusted partner travel agency (not an IndiGo office).

Quick Booking — goFLY (Bangladesh Partner)

For immediate quotes, ticketing, date changes, or refunds via a trusted local agency.

  • Call/WhatsApp now: 01713-289170 (WhatsApp)
  • Call: 01713-289177, 01713-289178
  • Website: https://goflybd.com/
  • Address: 1/1, Shukrabad, Ground Floor, Mirpur Road, Dhaka 1207 (Beside New Model Degree College)
  • Note: goFLY is an independent partner travel agency featured for convenience. It is not an IndiGo city or airport office. Keep invoices/receipts for all payments.
  • Last verified: 22 November 2025

Table: goFLY Contact Overview

FieldDetails
AgencygoFLY
Phones01713-289170 (WhatsApp), 01713-289177, 01713-289178
WhatsApphttps://wa.me/8801713289170
Address1/1, Shukrabad, Ground Floor, Mirpur Road, Dhaka 1207 (Beside New Model Degree College)
Websitehttps://goflybd.com/
ServicesTicketing, reissue/refunds, group/student/corporate fares, seats/meals/excess baggage, Bengali/English support

Official — IndiGo Airlines Dhaka Office (Bangladesh)

The IndiGo Dhaka Office (via GSA) supports travelers with booking guidance, changes and refunds per fare rules, special assistance, and baggage guidance. For faster service, have your booking reference (PNR), passport, and payment method ready when you call or visit.

Table: IndiGo Dhaka Office Details

FieldDetails
Office NameIndiGo Airlines — Dhaka City Office (GSA: Renaissance Aviation Services Limited)
BuildingAutograph Building — 10th Floor
Address67–68 Kamal Ataturk Avenue, Banani Model Town, Dhaka‑1212, Bangladesh
Phones+88 02 9883374, +88 02 9890378
Mobile+88 01711409704
Tap to calltel:+88029883374, tel:+88029890378, tel:+8801711409704
Email[email protected]
HoursSunday–Thursday: 09:00 AM–05:00 PM; Friday–Saturday: Closed
Websitehttps://www.goindigo.in
Maphttps://www.google.com/maps?q=Autograph+Building+67-68+Kamal+Ataturk+Avenue+Banani+Dhaka
ServicesTicketing/change/refund guidance, special assistance, baggage guidance
Last verified22 November 2025

Notes:

  • In‑office ticket issuance/payment options may vary; call ahead to confirm.
  • Bring your PNR/e‑ticket, passport, and payment method if fees or reissue may apply.

Quick Facts

  • Official Dhaka GSA: Renaissance Aviation Services Limited (Renaissance)
  • Official address: Autograph Building (10th Floor), 67–68 Kamal Ataturk Avenue, Banani Model Town, Dhaka‑1212
  • Dhaka office phones: tel:+88029883374, tel:+88029890378
  • Mobile: tel:+8801711409704
  • Email: mailto:[email protected]
  • Office hours: Sunday–Thursday: 09:00 AM–05:00 PM; Friday–Saturday: Closed
  • Official website: https://www.goindigo.in
  • Google Map: https://www.google.com/maps?q=Autograph+Building+67-68+Kamal+Ataturk+Avenue+Banani+Dhaka
  • Fast local partner (goFLY): tel:+8801713289170 (WhatsApp), tel:+8801713289177, tel:+8801713289178
  • Important: Contact details and hours can change. Verify by calling or checking the official site.

Directions and Landmarks (Banani)

How to Book IndiGo Tickets from Bangladesh

Option 1 — Book directly with IndiGo

  • Website/App: https://www.goindigo.in
  • Steps:
    1. Search your route/dates (e.g., Dhaka DAC ⇄ Kolkata CCU or Delhi DEL)
    2. Review fare options and baggage add‑ons (value carrier model: pre‑purchase checked baggage for best rates)
    3. Add extras during checkout: seats, meals, and checked baggage
    4. Pay via accepted methods (market‑dependent)
    5. Receive your e‑ticket by email and save it
  • Manage Booking: Change dates (fees/fare difference may apply), add baggage, choose seats, order meals, update contacts, or check in online

Option 2 — Book via Trusted Partner: goFLY (Bangladesh)

  • Call/WhatsApp: 01713‑289170 (WhatsApp)
  • Call: 01713‑289177, 01713‑289178
  • What goFLY can help with: Ticket booking, reissue, refunds per fare rules; student/group/corporate fares; seats/meals; pre‑paid baggage; Bengali/English support
  • Tip: Keep official invoices and payment receipts for your records.

IndiGo Flights from Bangladesh (Overview)

  • Popular non‑stop routes (subject to schedule change):
    • Dhaka (DAC) ⇄ Kolkata (CCU)
    • Dhaka (DAC) ⇄ Delhi (DEL)
  • Connectivity: From CCU/DEL, connect across India and select international destinations operated by IndiGo.
  • Schedule note: Flight times/frequencies can change; check the latest on goindigo.in or with your agent.

Baggage Allowance (Summary)

IndiGo operates a value model with flexible, pre‑purchased baggage options. Always confirm your allowance on the official site before you travel.

Cabin Baggage (Carry‑on)

  • Typically 1 cabin bag up to 7 kg (dimension limits apply; personal item policies may vary by route)
  • Keep valuables and medication in your cabin bag

Checked Baggage (Pre‑purchase recommended)

  • International routes commonly include a free checked allowance (often around 20 kg on many routes), but this can vary
  • Additional prepaid options available; any single piece usually must not exceed 32 kg
  • Best price when purchased during booking or via Manage Booking; airport purchase may be more expensive

Official baggage info:

Services Available at the IndiGo Dhaka Office

  • Ticketing guidance: new bookings, reissues (fare rules apply)
  • Changes and refunds: options/fees based on your fare conditions
  • Special assistance: wheelchair requests and related support
  • Baggage: guidance on delayed/damaged baggage claims; airport follow‑up directions
  • Travel documents: general guidance on visas/entry requirements (traveler is responsible for final compliance)

Common Situations and What To Do

Date change or rebooking

  • Check fees/fare difference in Manage Booking; rebook if eligible
  • If booked via an agent (including goFLY), contact the issuing agent

Refunds

  • Eligibility depends on fare/ticket conditions
  • Request via Manage Booking or through your issuing agent

No‑show

  • No‑show penalties may apply; contact IndiGo or your agent promptly

Name corrections

  • Minor spelling corrections may be possible (fees may apply); full name changes are typically not allowed after issuance

Special assistance

  • Request wheelchair or medical assistance at least 48 hours before departure

Travel Documents and Pre‑Departure Checklist

  • Passport: Typically valid 6+ months beyond travel date (destination‑dependent)
  • Visa: Confirm requirements for destination and transit points
  • Health advisories: Review current rules on goindigo.in and official government sites
  • Contact details: Ensure phone/email are correct in Manage Booking
  • Airport arrival: Arrive 3+ hours before international departures
  • Baggage: Label all bags and review prohibited items
  • Payments/receipts: Keep e‑tickets and invoices handy

FAQs — IndiGo Dhaka Office and Bangladesh Travelers

Q1) What is the IndiGo Dhaka Office address?

GSA: Renaissance Aviation Services Limited, Autograph Building (10th Floor), 67–68 Kamal Ataturk Avenue, Banani Model Town, Dhaka‑1212, Bangladesh.

Q2) What are the IndiGo Dhaka Office contact numbers?

+88 02 9883374, +88 02 9890378; Mobile: +88 01711409704.

Q3) What is the Dhaka office email?

Q4) What are the working hours?

Sunday–Thursday: 09:00 AM–05:00 PM; Friday–Saturday: Closed.

Q5) How can I book IndiGo tickets from Bangladesh?

Book on goindigo.in or call goFLY (01713‑289170/77/78) for quick local assistance.

Q6) Does IndiGo fly direct from Dhaka?

Popular non‑stop routes include DAC–CCU and DAC–DEL (subject to schedule). Check current schedules on goindigo.in.

Q7) How much baggage is allowed?

Cabin: typically 7 kg. Checked: often around 20 kg on many international routes; add more via Manage Booking. See: https://www.goindigo.in/information/baggage.html

Q8) I booked through an agent. Who should I contact for changes?

Contact your issuing agent (e.g., goFLY if you booked with them). If booked directly, use Manage Booking or contact the Dhaka office.

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Chairman at Airways BD
Saddam Reza, Chairman at Airways BD, brings a wealth of expertise in airline ticketing and reservations to the travel industry. With an enduring passion for travel and the written word, he combines the best of both worlds. His extensive knowledge in the aviation sector not only helps travelers secure the most convenient and cost-effective bookings but also ensures an exceptional journey. As an avid writer, Saddam shares his insights and travel tips, guiding readers to exciting and memorable destinations. Whether you're a frequent flyer or a novice adventurer, his articles offer valuable insights to enhance your travel experiences.

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